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Setting up your RepRocket account

Create your account, choose a plan, check your settings and add the people who help you.

4 min read

This article covers creating your account, choosing a plan, and the first settings worth checking.

1. Create your account

  1. Go to reprocket.app and choose Sign in, then Create an account. You can also start from a plan on the pricing page.
  2. Enter your name, your email address and a password of at least 8 characters, then press Create account.
  3. If you are asked to, confirm your email address with the link we send you. Check your spam folder if it has not arrived within a few minutes.

2. Tell us about your business

The Your business screen asks for your business. Find it by name, or type it in. It names your account and its first location.

If you pick your business from the search, its Google listing is saved on the location. Your Google rating and reviews then appear under Ratings → Google. You can add or change the listing later in Settings → Locations.

3. Choose a plan

Every plan includes every feature: unlimited funnels, QR cards, coupons, the recovery inbox, analytics, custom domains, white label and as many users as you need. The plans differ only in how many locations they include.

PlanPriceLocations
Free trial14 days free, then $97 a month1 (the Business plan)
Business$97 a month, starting today1
Business Mogul$297 a month, starting today5 included, then $30 a month for each extra location
  • The free trial is the Business plan with 14 days free. A card is required at checkout. The trial renews at $97 a month unless you cancel before it ends.
  • There is one free trial per business. Business Mogul has no trial.
  • Payment is taken by Stripe. RepRocket does not store your card number.

4. Open the dashboard

After checkout you land on the Overview. The rail on the left holds everything:

  • Workspace: Overview, Recovery, Funnels, Ratings
  • Tools: Analytics, QR cards, Coupons
  • Account: Users (for the Admin owner and Admins), Settings

Your account menu is at the foot of the rail. It has your settings, Plan and billing (for the Admin owner), the theme and Sign out. On a phone, the same places are in the tab bar and the More sheet.

The Overview shows a getting-started panel until your first funnel is set up. Start with How to create your first review funnel.

5. Check your settings

Open Settings in the rail.

  • Profile: your name, photo, a new password, and the theme (light or dark) on this device. Your sign-in email cannot be changed here.
  • Subscription: your plan, what it includes and when it renews (Admin owner only).
  • Domains: the addresses your funnels open at.
  • Email: send a test email to check that alerts reach you.
  • White label: your own logo, color and domain in place of ours (Admin owner and Admins).
  • Locations: the places this account runs, each with its own funnels, QR cards and people (Admin owner and Admins).

6. Add the people who help you

Open Users in the rail and press Add user. Enter their email address, choose a role and, for a User, the locations they work at.

RoleWhat they can do
Admin ownerEverything, in every location, including billing. There is one per account: the person who created it.
AdminEverything in every location except billing. Can add and remove people, but not the Admin owner.
UserWorks only in the locations they are given. Can make funnels and QR cards and work the recovery inbox there. Cannot delete funnels, ratings or QR cards, and cannot add people.

If the person has never signed in to RepRocket, you choose a starting password for them and pass it on. They can change it in Settings → Profile. If they already have a login, they keep their password and see your account the next time they sign in. No invitation email is sent.

One login can belong to several accounts, with a different role in each.

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Need more help? Use Help → Chat with us in the dashboard, or email support@reprocket.app.